CI/CD On-Call AI Agent: Architecture, Permissions, and Safeguards
An agent can accelerate the collection of evidence during an incident, provided that it starts in read-only mode, separates diagnosis and action, and measures its reliability.
Category
Maintenance and IT management
Application maintenance contract: SLA, TMA, on-call duty and budget without gray area
A good maintenance system does not promise that nothing will break down. It defines how incidents are detected, qualified, restored, and prevented from recurring.
Changing IT service provider: the reversibility checklist to avoid losing code, data, or access
Reversibility is not a document requested on the last day. It is the client's permanent ability to regain their assets, their data, and their decision-making autonomy.
Resuming the maintenance of a business application: the 90-day method
A successful takeover begins before the first correction. It secures access, makes operations reproducible, reduces unknowns, and organizes the transfer of business knowledge.